Re aga keps going out.

General Aga and other range cooker related chat.

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Re: Re aga keps going out.

Postby nina on Mon May 28, 2018 10:15 am

Hi John

No he didnt leave it, but thats something new I will know for the next time! He did leave the old connector for the thermocouple so if we have issues we can us it again.
Thanks very much for your reply
nina
 
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Re: Re aga keeps going out.

Postby nina on Mon Jan 07, 2019 9:57 am

Im sorry to have to be posting again but I have a long history of my converted aga going out periodically over the last 5 years or so. Prior to that it used to work perfectly it's serviced every year.
In my last post in May 2018 I did say that the the whole pilot assembly has been replaced and it appeared to be going well. It lasted 6 months the thermocouple burnt out in November and was replaced. It has now gone out again and I will wait until Thursday for the engineer to visit.
My engineer says this is common with conversions and there is one house he visits where he changed the thermocouple every few months. I know due to corresponding with the excellent people on this website that that is not normal at all.
However I've had the aga for 17 years now and wonder if age could be an issue. When I spoke to the company this morning this was given as the reason I'm having problems.
You suggested to me last time that I should call a company who specialise in converting agas to ask if they know a suitable engineer. Could anybody suggest a company or if there are any engineers who would be willing to visit me I d be happy to pay for travel?
Im so fed up and disheartened the only saving grace is that Im on a service contract so I dont have for pay for endless callouts.
Thank you for your time and trouble.
nina
 
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Re: Re aga keps going out.

Postby escort on Mon Jan 07, 2019 1:29 pm

Nina, give Oilwarm a ring and speak to Sandy or Chris, 01884 822916.

These guys supply parts for gas conversions and should be able to recommend an engineer close to you.
escort
 
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Re: Re aga keps going out.

Postby nina on Mon Jan 07, 2019 1:51 pm

Thanks so much I'm going to contact them now.
nina
 
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Re: Re aga keps going out.

Postby john on Mon Jan 07, 2019 8:49 pm

Sorry to hear you are having problems again Nina .
Sounds like you are again getting fobbed off with tripe by your current "Engineer "
There is no reason why your converted aga should perform less efficiently than a purpose built one . Mine habitually went for a couple of years and yet performed better than my current 3 oven purpose built one . I have customers with ancient Don conversions which still go for more than a year . Some of these are more than 35 years old.

It is all down to the engineer understanding what he is doing. Hopefully someone at oilwarm will guide you to an engineer who does. But do stress to Sandy how badly you have been guided by others . It is important now that he discounts the run of the mill and refers you to the best he knows.
john
 
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Re: Re aga keps going out.

Postby nina on Thu Jan 10, 2019 9:52 am

Good morning John
Thank you for your reassuring advice. I have been in touch with Sandy and he has given me the contact details of someone he rates highly. My problem is finding someone willing to come to me in london.

I am almost at the end of my service contract with the present company I will get them to get it going because I'm desperate and then arrange a service with Sandy's recommendation as long as he's willing to come out to me.
I'll report back later as I know it may help others in the same position. The advice and help on this site is invaluable.
nina
 
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Re: Re aga going out.

Postby nina on Thu Jan 10, 2019 6:32 pm

Just as an update.
My engineer visited today. Got the aga to start easily and said the flame looked absolutely fine, the thermocouple tip is glowing red and I was instructed to raise the temperature very gradually every couple of hours. He thought it might have cut out randomly...something I doubt as it never done so in 18 years except when there’s a problem
He did not inspect the control box as he had last done so in November and as I’ve bored you with before you have to unscrew a whole kitchen cabinet to get access. Although there is a hole cut so you can use the controls. He was not able to check the gas pressure therefore. but there’s never been a problem in that regard.
Predictably it went about 3 hours and cut out. I have Just relighted it again very easily. Another engineer is coming tomorrow. It was suggested that it has gone out because I didn’t increase the flame gradually enough. Do you feel this is an important factor?
In the meantime I spoke to the engineer Sandy recommenced. He is currently fitting agas in Australia! He’s back in February and is willing to come to London so with a bit of luck I will eventually get some reliability once again.
nina
 
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Re: Re aga keps going out.

Postby john on Fri Jan 11, 2019 11:27 am

"It was suggested that it has gone out because I didn’t increase the flame gradually enough. Do you feel this is an important factor?"


I would not have thought so Nina. That instruction applies to the Purpose built gas aga where there is a problem with "compression" until a good draft is establihed .
I have seldom found a conversion to be problematic after the first half hour .
I would have thought that a new pilot assembly and thermocouple should resolve any issue . I would not have expected parts to cost more than £30 but there again you are in London .

I would expect that Sandy would supply you directly , and it would be usefull for you to have the parts "in hand "
I would not normally suggest this but it sounds like the gas engineers in your area need to be told what to do.
john
 
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Re: Re aga keps going out.

Postby nina on Fri Jan 11, 2019 3:48 pm

John thank you for your advice it is gratefully received.

It’s a great suggestion to contact Sandy for the spares. The whole assembly was replaced in May. but I’m going to get one to have in hand. Sandy would definitely be cheaper I paid d £72 for my pilot assembly.
A different engineer came today (same company) he has been in the business for 30 yrs. He has altered the mix of air I presume to make a more steady flame. He inspected the thermocouple which is fine (replaced 2 months ago ) moreover the
thermocouple which was replaced in May....so only 6 months old was not burnt out as I had been told. It was fine.

I hope I’m not going to sound stupid but if it’s a problem with the air mix then why did it work for a couple of months when the thermocouple was changed in November Wouldn’t it keep going out all the time?
Any way it’s going at the moment. I will report back to let you know how I get on as I know this may be used for someone else in the same situation.
I am still going to get the engineer Sandy recommended to come and give a full service in February when he’s back from Australia. He is quite a bit more expensive than my present company but if he gets my aga going well it will be worth every penny.
If I’m happy with him I will pass on his contact details if that’s allowed on this site for others. He will apparently travel quite widely.
nina
 
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